To paraphrase Mr. Gump, an interview is like a box of chocolates; you never know what you’re going to get. Sure, you might have certain expectations for the interview to go a certain way, or perhaps you expect to be asked certain questions, but sometimes (read:often) life likes to throw you a curveball and mix things up a bit and you get a question out of left field. Then you’re stuck staring blankly while your brain is switching directions suddenly and the interviewer is left wondering if you speak English or if you’re just dumb. It’s embarrassing, but we’ve all been there.Read More
Even if you’re lucky enough to live close to the career hub for your industry, chances are that you are going to have to do a preliminary interview over the phone at least once. Those chances are multiplied if you’re applying for remote positions or for companies that are large enough to be using (third party or in-house) recruiters who like to assess potential candidates over the phone before recommending them to the internal hiring team.
Each time a writing contract ends, I am put back into interview mode. This past week, I had five different phone interviews (and three video interviews…which we’ll talk about soon), and it inspired me to jot down tips I’ve learned over the years:
Five Tips for Slaying Your Phone Interview
- Smile and Move Around Often. This might sound crazy since the person on the other end of the phone can’t see you, but have you ever talked to someone on the phone while they were watching TV? You could totally tell that they were distracted, right? Similarly, your interview will pick up on your positive energy and enthusiasm for the job if you act as though they can see you smile and nod. Walking while you talk will help keep your energy up and blood pumping, which will send the message that you’re excited about the job.
- Minimize distractions. For me, this includes locking my cats in the bedroom, shutting all the windows, and turning off my TV and laptop. Even if you think you’re super focused, it’s human nature to attempt to ease nervousness of new situations by falling back to the familiar, so you might not be able to prevent your eyes from wandering to the TV. If your apartment or home is too full of distractions or you don’t live alone, consider taking the call somewhere, such as in your parked car.
- Prep ahead of time (don’t depend on notes). Phone interviews might seem like a slam dunk since the interviewer can’t see you. If they ask you a question you aren’t sure how to answer, you can always look something up on your laptop, right? Wrong. Although using your laptop is okay for an emergency, you shouldn’t depend on it. Prep for the call as though it were in person. The time it takes to look up an answer or research the company will be noticed by the interviewer and might make you feel self-conscious, which could throw off your confidence for the remainder of the call. If you prep for the interview, then just keep in mind that you are qualified and you know the answers. Trust yourself!
- Be ready for a call at any time. Once you submit an application for a job, you should be prepared to receive a call from the recruiters at any time. They might email you ahead of time, but they might not. If you don’t have the time to focus on the call (or you’re driving, feeding an infant, etc), it is absolutely okay to reschedule the call for another time. This is much better than not giving the best interview you could have because you were distracted, and your caller might even be impressed by your polite manner. Similarly, if you aren’t able to be able to talk professionally (i.e. three beers in at Happy Hour), let your voicemail get it…because, you already recorded a professional voicemail message before applying.
- Don’t forget to follow up with a Thank You note. Since your conversation took place over the phone, it’s easy to forget to send a thank you note. However, sending an email within 24 hours of the call is essential after phone interviews because it will keep you top of mind during a critical step in the hiring process: the initial screen. Chances are that whoever you spoke to probably spoke to several other candidates, and you want to make sure they remember you, specifically. Thank them for your time and refer to specific parts of the conversation. Offer to send any additional materials needed for the application and include all of your contact information. Since I’m a writer, I usually include my writing samples again, even if I sent them in the initial application, to make it easier to forward on. Include your resume, too, if you think it’s appropriate. Make it as easy as possible for your interviewer to move you to the next level!
Best of luck on that phone call! Next time, I’ll give you some tips on acing the newest and perhaps most panic-inducing type of interview: Video!
You sit down with a prospective employer, you have your shiny resume in front of them, and you expect to start discussing your wonderful credentials. Then, just as you settle in you get, “Well ______________, tell me a little bit about yourself.” With that question you totally freeze, not knowing what to say. Is he interested in your My Little Pony collection? Does he want to know about your crippling addiction to online surveys? That you have an imaginary three legged hamster for a best friend? Probably not. The question is a little trickier than you might think at first.
There is a lot of advice out there on how to handle this question. Some advice has been, “What would you like to know?” Another is, “Well, I was born in a little log cabin in Blah, in the great state of Blahblah.” With some employers we’ve dealt with over the years, either answer could send the wrong signal, and as a result, you have to be careful. Many employers aren’t going to narrow it down for you, and if they do, it’s likely going to end up a boring question about your hobbies. So make sure you take this opportunity when it presents itself.
What we have found over the years is that the best way to answer that question is to say, “Well Mr. Employer, I find myself to be a—,” and at this point, start your sales pitch. What you want to do is focus on the strengths you have that would apply to the job you are interviewing for. Talk about your managerial ability, leadership skills, attention to detail, reliability, etc. Whatever would best tie into what the employer wants. Sometimes it is pure guesswork, but it is a much better way to address that age old question. Every question in an interview is an opportunity to sell yourself. Don’t let even one get away from you.
For you to do this effectively, you must prepare for it, and rehearse it. You may never get asked the question, but as the old saying goes, “an ounce of prevention is worth a pound of cure.” Make a list of your strengths and weaknesses, then memorize it. Your mind can go blank when you’re on the spot, and you may struggle to just remember what your strengths are. But if you memorize a list of them, you’ll have an easier time recalling them when under pressure. Before any interview, go over your list, and try to find ways to apply them all to the job you’re interviewing for.
As mentioned above, there is a lot of advice out there, and everyone has an opinion. But, we know for a fact that the approach suggested above does, and has worked. Everytime you speak on an interview, you should be demonstrating some way you’re the perfect candidate. Being ready to tell an employer about yourself in a positive and beneficial manner will only help you nail the interview.
The amount of information that is available on the Internet can be overwhelming (and even scary, if you’ve ever had a blind date with someone who seemed to know way too much about you). However, as a job-seeker, social media can be your best friend. You just have to use it correctly! For example, here are five ways to use social media to prepare for an interview:
What is the company’s point of view? Go to the company’s website and read their About Us section, as well as any other content that explains the history and objective of the company. Jot down a few questions about this content to ask at the conclusion of the interview.
What does the business do? This might sound like an easy question, but, in the tech world, it is sometimes difficult to know what it is you’re selling. Browse the product selection and price points. Test check out. If you have time, look up some of their competitors, so you have a better idea of the landscape of the industry.
What type of press has this company received? Has this company recently gotten a round of funding? Involved in a lawsuit? Been ranked in the Top Ten in a magazine? This information will help you to make your decision in regards to whether or not you want the job and also give you an idea of what topics to bring up and what topics to avoid.
How do current employees and former employees rate the company? Web sites like Glassdoor.com display reviews of companies just like Yelp does for restaurants. This is a great way to get a sense of what it’s “really” like to work somewhere. Just remember to check the date of each review; companies can change as quickly as within a year!
What do you find when you Google yourself? You should know by now that it’s not a good idea to have college photos of you chugging beers on the Internet for anyone to see. However, just because you have made sure nothing scandalous has ever been posted to Facebook, you want to Google yourself to make sure that you know what will surface. Employers use social media just as much as you do and you don’t want to be caught off guard. Being tech-savvy includes knowing how Google portrays you to the outside world.
Think of looking for a new job or opportunity as a home improvement project. As with any project, you must have the right tools. Most people who decide to paint a room, or repair something around the house think to themselves, “What will I need to get this done and do it right?” That same attitude needs to be taken into a job search. So think about finding a new position the same way. Below is a checklist to help you have the most success possible in completing that job search project.
- Have the right attitude to use the tools in your toolbox. When looking for a new job, whether you are working or unemployed you must have a positive and upbeat attitude. Employers, like most people are attracted to candidates that project success and are positive. Any negative thoughts, no matter how bad MUST be left in your tool box, and should never be taken out and used. We have seen many a fine candidate, with great skills, not get hired because they let negative words seep into an interview. No matter how tempted you are, negative language regarding previous jobs, bosses, or companies should never be used.
- Keep your tools in tip top shape. As with any project the tools that you use need to be in working order. In relationship to a job search, this means your appearance. Unfortunately there is only so much you can do with how you look. But, make what you were born with as good as possible. The one thing you can control is your grooming and the appearance of your clothes. We beat that same old subject to death, but many people still do not get it. Before you go on an interview, look in the mirror and honestly say to yourself, would I hire this person?
- Make sure your tools work. How is that resume? Is it accurate? Does it represent you effectively? Make sure it does before you send it out for all to see. It represents you and the quality of work you will do. It is similar to showing your neighbor Ralph or Mary the fence you built, and saying to that person, what do you think? The one thing you want is that fence not to be toppling over and crooked. Check your work before you advertise it!
- Have your tools ready to go! You never know when a project may come up at home, and when it does you want your hammer, screwdriver, or whatever clean and ready to be used. Take that same attitude into your job search. Always be prepared! That phone call or e-mail regarding a new opportunity may come at any time and you want to be ready. The bus (not Jerome Bettis) taking you to a new opportunity only comes by so often, and it makes only so many stops, so do not miss it, and be left behind.
Keep these points in mind as you begin your job search project. They will keep you focused and ready. For more fun filled job search advice visit our other blogs. Happy Hunting!
You have decided that it’s time to move on with your career, or you just lost your job, and you think to yourself what do it do. In order to help focus you we have below steps that need to be taken to get you in a position to get the offer for the job you want.
1. Have your resume ready to go!
It needs to be updated, and most of all make sure it’s accurate with dates and overall information. Have several trusted people read it paying strict attention to grammar, punctuation, and spelling. Simple things, but many times overlooked. Remember a basic rule of thumb; “The devil is in the details”. I am still amazed by how many people overlook the basics.
2. Make connections!
Whether you connect with Headhunters, contacts, or Linkedin, make connections. The degree is based on your urgency, and your own situation. If you are unemployed you must contact everyone, if you are still working you would want to be more discreet. Whatever you do, just use common sense.
3. Hats and spats!
You are going to market yourself, get yourself out there. There is only so much you can do. But, you have to do your best. The best in regards to your clothes, shoes, and hair. Fortunately or unfortunately, employers make quick judgments as soon as they lay eyes on you, so please put your best foot forward. Make the best impression you can. It cannot hurt and will only help.
4. Prepare, prepare, prepare!
In this day and age it is very easy to prepare for an interview. As a matter of fact, it may be too easy. The internet, especially LinkedIn has made the preparation process very painless. When you have an interview coming up, take the time to go to the internet to thoroughly research the company and the individual or individuals you will be meeting with. Knowing everything you can in regards to the company, the person, or the culture can only help, and it impresses the employer. In addition, prepare questions. Write them out, take them on an interview. It will help focus you.
5. Be yourself!
Employers want to know who you are. Do not try to be anything other than the person they see in front of them. But, it does not hurt to watch the basics. Pay attention to your handshake, body language, and most of all, your grammar. Resist the urge to get too comfortable, and use slang or vulgar language. Employers pay attention to those things. They see it as a reflection on how you will represent them with either customers, or people with the company. Trust me, Employers are observant.
When the interview is over, please send a thank-you note. Thank the employer for their time, and confirm you level of interest. But, like with all correspondence, check your spelling and grammar. The best thank you notes are generally those that are short, sweet, and to the point.
There is a lot of advice out there. Everyone is an expert, and has an opinion, but we hope the 6 points we discussed above may help, and get you thinking. For more tips and tricks and help interviewing, take a look at the rest of our blog, our Youtube Channel and our podcast, Job Talk. Good luck, and happy hunting!
We’ve given you loads of tips and tricks to acing an interview and how to avoid totally blowing an interview. Here’s a cheat sheet of almost-direct quotations I’ve heard in interviews that I consider the absolute worst:
1. “I have trouble committing to jobs, or staying at one place for too long. I’m always on the lookout for a new adventure.”
This one might be obvious, but it’s amazing what can come out of your mouth once you are in an anxiety-triggering situation like an interview. If you’re asked why you left your last position, focus on what worked and what didn’t work for you, and be specific. Remember to wrap it back into why you would be a good fit for the job you are interviewing for. Don’t give your interviewer the impression that you’re a flake, and/or likely to quit after a few months. They want to hire someone that is a good investment of their time and energy!
2. “I left my last job because my manager was always asking me to help with projects that weren’t in my job description.”
It’s frustrating to be in a position where you’re asked to wear one thousand hats and aren’t sure what your priorities are. This is a common reason that people leave their jobs. However, if you summarize your experience with the sentence above, you might seem selfish or even lazy . Instead of complaining about being assigned tasks that weren’t in your job description, focus on how difficult it was to understand what success looked like due to conflicting priorities and too much on your plate at any given time. Emphasize that you would be happy to assist with additional tasks, but you hoped for more guidance and direction from your superior.
3. “No one at my last job appreciated me enough. I know I’m young, but I know a lot more about engineering than most people, definitely more than my supervisor did, and he was totally intimidated by me, which is why I got fired.”
Oh, the arrogance of youth. While it’s true that some people remain arrogant their whole lives, there is a special brand of entitlement associated with being young that is quickly identified and can indicate a candidate that is too green and difficult to work with. When you’re tempted to talk about how underappreciated you are, take a moment to acknowledge the fact that your former or current supervisor and your interviewer were in your same exact shoes. They have most likely been through things you haven’t even thought of yet, so it might be best to give them the benefit of the doubt. If you truly are a peerless rock star in your field, you’ll show them and everyone else through your actions (not your words).
4. “My last job was terrible because that company sucked. They are so disorganized and my manager was a huge jerk.”
This type of commentary is a huge red flag. It signals to the interviewer that you are a negative person who will most likely be unhappy at the company because you will constantly focus on fails and mistakes instead of wins. Even if your last company DID suck, and your last manage WAS a jerk, your interview for a new opportunity might not be the best time to rant about it.
5. “The thing I liked the most about my last job was that there were a lot of other young people and we would go out to the bars together and hit up happy hour all the time. So fun!”
Having an outgoing personality is usually something that employers love to see, but be careful not to be seen as too much of a social butterfly, especially if you are new to the field. Some young people can be labeled as not being serious, or prioritizing their social life above their jobs, which can scare potential employers away. Instead of focusing on the Happy Hours you shared with former co-workers, discuss an example of a work-related project where you collaborated really well!
We hope these insights into mistakes candidates make on interviews will help. It is important to remember that an interview is an audition, and as with any audition you must put your best foot forward. It is an interview, and you should be confident and relaxed, but not to the point where you get overly casual. For more tips, check out our blogs, The Glover Channel, and Job Talk! Good luck on your search.
So, you’ve nailed the basics of resume writing, but your dream job still eludes you. You’ve gone over your resume with a fine-tooth comb and even compared it to samples included in blog posts about resume “best practices.” You know your resume checks all the boxes, but you feel like it’s still missing something.
Do you have a mentor or friend who is already employed in the industry in which you are seeking employment? Ask he or she to read over your resume and provide feedback. Even if this person is new to their job or has never been on a hiring committee, they still possess insider knowledge that you don’t have because they have been through the interview process and successfully got the job. Ask them if they received any feedback from their employer regarding their interviewing process once they were hired. Your friend or mentor might not even realize how much advice they can give you until you ask them.
When you’ve aced Resume Writing 101 and followed up with your friend, you are ready to move on to the next level. Check out these resume-writing pro tips!
The content of your resume is more important than its design, but its appearance can have an impact on whether or not you are asked to interview. Employers might not even realize how much they are influenced by the appearance of one’s resume. Don’t go crazy with over-the-top calligraphy or graphic design (unless you’re a graphic designer). Instead, make sure your formatting is consistent and clean and your font is readable. Overall, aim for the feeling or theme of “simple yet striking.”
Instead of just including descriptions of successes or projects you completed at previous jobs, add specific numbers that show your potential employer the kind of impact they can expect from you. This will make your potential seem concrete and increase your perceived value. For example, instead of saying, “Increased Facebook followers,” say,”Increased Facebook followers by 20% within 30 days.”
Doer vs. Achiever.
Giving your employer a sense of how you have managed responsibility at past jobs by listing tasks is okay, but using active verbs that emphasize your ability to make a difference will help them to visualize you in the role. Employers want active employees that will take initiative, so passive lists on your resume might give them the wrong idea. For example, instead of saying, “Was responsible for eliminating overhead when possible,” try saying, “Cut department overhead by 20% in Q4 of 2012.”
Everyone has an opinion on how a resume should look and what it needs to say. The one piece of advice we can always give is to keep your resume straight forward, and to the point. When Employers read resumes they generally give it a quick glance, and know within a few minutes if there would be interest in interviewing you. Keep that in mind as you build and rebuild your resume. Your resume needs to have quick impact to get the company to take notice. If you would like other tips on resume writing visit our blogs and videos to learn more. Good luck on your job search. And remember, if you just need a little more help with yours, we do offer resume writing services!
For me, one of the most fun parts of preparing for a new job is shopping for some new clothing and shoes that are appropriate for the current season and the particular office atmosphere and style where I’ll be spending most of my time. However, I know that many people would disagree with me, and consider shopping one of the absolute worst ways to spend time. I’ve given you some hints on what to wear (and what NOT to wear) to interviews, but figuring out to wear five days a week, every week, can be even more overwhelming than finding a ride-or-die interview outfit. If you live in a climate where the temperature climbs over 70 degrees in the summer, it can seem impossible to pry yourself out of your cool, air-conditioned home to hit the hot and humid streets wearing anything other than a bikini and 80s-style sweatband. Here are some tips (with Polyvore boards!) for rocking some cool clothing this summer without being inappropriate, under-dressed or uncomfortable. Keep in mind that GOOD FIT is the most important element of style and comfort. Buy what fits you and ignore the size. You’ll feel and look so much better!
Remember: Check with your HR department to make sure you know what is considered acceptable work attire in your workplace. Some offices, especially on the East Coast, don’t tolerate open-toed shoes, bare shoulders, visible tattoos, etc. Generally speaking, the West Coast is more casual year-round (just go to one of the best, Michelin-starred restaurants in San Francisco for proof; some folks will be wearing cargo shorts and sandals)!
Also – these collages are meant to be used as inspiration. I can’t afford a $1000 handbag, either.
My friends know me as having a flair from the dramatic when it comes to style, but what many people don’t know is that I rarely leave the house in anything that isn’t as comfortable as my pajamas. I’m not talking about the ubiquitous, loose-fitting, jersey frock/bathing suit cover-up that everyone from Jennifer Lawrence to your Aunt Helen was spotted wearing in 2013 (although these dresses can still be worn well when accessorized properly). There IS a place for jersey, especially in the summer, but the trick is to dress up that lightweight fabric! For example, these jersey trousers feature the hardware of traditional trousers without sacrificing the flexible, cool fit of jersey.
Just make sure they are the right size or, even better, one size bigger than what you might usually wear. This will prevent your pants from revealing the lumps and bumps that every body has, and won’t make you paranoid about sitting or standing in certain positions. Notice that I included low-waisted, boy short underwear here. You don’t have to wear a thong to avoid panty-lines, boy shorts will do the same job. But please make sure your underwear doesn’t extend above your pants. It’s not a bad idea to try on your outfit the night before and do some lunges, just to make sure. You’ll see that I included a long-sleeved blouse and a blue blouse – my suggestion is to wear the long-sleeved blouse beneath the light blue blouse. This will not only cover your shoulders, but will also give you a chic, fitted look that won’t require your pulling and adjusting all day, like a cardigan might!
Many offices tolerate a more relaxed dress code on Fridays, but that doesn’t mean you should roll in wearing your shredded jorts and #IDGAF tank top (especially if you are planning on hitting up a happy hour or have a hot date after work). Take advantage of the chill atmosphere to let your summer style shine, and choose a bold color or lacy look you might not wear during the weekday. Accessorise a sundress with a blazer or sweater and simple necklace paired with some edgy flats or, if you’d prefer a more traditional look, classic heels.
Why did I include bike shorts in this collage? Despite the summer heat, random gusts of wind during the day can give the world a peek at your underoos, so sporting a pair of bike shorts beneath your short dress can make you feel less exposed. An added bonus is that these shorts tend to flatten your tummy and hips so that you have a smooth foundation beneath your clothing (paying closer attention to your undergarments in this way can really boost your confidence level – try it)!
Hey guys – I didn’t forget about you! Despite the fact that it’s 2015, many men are still intimidated by their fashion options and opt for very simple office clothing that they immediately change out of after work (usually into the same cargo shorts and band tshirt they’ve been wearing since senior year). The good news is that there are more options for men’s officewear than ever before; you’re no longer limited to the three-piece suit or alligator shirt.
This collage features a pretty basic, Casual Friday outfit that would be suitable for wearing to dinner or drinks in the evening. The undershirt is to help you avoid visible sweat-through during hot summer days and, much like the bike shorts I included in the previous collage for the ladies, this shirt can help “smooth out” any bumps or lines you might not want peeking through the smooth plain of your lightweight shirt. Some offices require all employees to wear socks so, even though you might not typically wear them with these boat shoes, it’s better to be safe than sorry. Finally, the patriotically colored belt might be a little controversial, but it’s almost the 4th of July, and isn’t it time you had a little fun with your accessories?