One aspect of the hiring process that has changed over the years is that an ever increasing number of employers are opting to do initial phone interviews or phone screens. It’s important as with all interviews to remember some keys points and to prepare.
1. Use a land line if at all possible. The last thing you need as you are trying to impress an employer is to be on a cell phone with static or poor reception. If you must use a cell phone, make sure that it is charged and that the reception is top notch. Believe it or not, we have had candidates be in the middle of their phone screen have their phone die…needless to say, not a good impression.
2. Speak slowly and don’t mumble. People have a tendency when on the phone to talk fast. Fast talking on the phone is not a good thing. When you speak fast, it causes your voice to rise and that in turn creates anxiety.
3. Have your resume in front of you. That allows you to follow along with the employer as he or she discusses your credentials.
4. Be prepared to discuss accomplishments and achievements. Employers like candidates that can help their company make money, save money, or protect their name and reputation.
5. Eliminate distractions. Make sure you are free to talk as long as necessary with the employer. It is never a “good thing” to rush an interview.
6. Always have a pen and paper. Take notes, ask good questions, and always close off the interview confirming with the employer your level of interest and desire to pursue the job.
Hope these pointers help on your next phone interview.